eUKhost
HyperSlice
WebhostingUK

Emergency Maintenance Work : WK-LINVPS-027 Tuesday 5th December 2023 23:19:26


Dear Customer, We are currently undertaking emergency maintenance work on the host WK-LINVPS-027 due to which the VM's hosted on the node will be down until the maintenance is completed. We appreciate your understanding and will update you once the maintenance is finished.

Dear Customer,

Thank you for your patience.

We have managed to restored all the affected VMs successfully, and they are now fully operational. If you encounter any issues related to your website or have any queries, please update the tickets.

Best Regards, Support Team.

Dear Customer,

We have successfully restored most of the VMs that have backup plans with us. However, we are currently in the process of manually migrating servers that do not have any backups.

We will keep you updated once all the VMs are successfully restored. Meanwhile, we appreciate your patience.

Thank you. Support Team.

UPDATE :

After further investigations it's with great regret that we have had a volume corruption on this node. Although we have been able to migrate some VMs off onto our standby host, some VMs have also been corrupted by this issue and our Support Team will be in contact with those that we need to look at rebuilding.

Dear Customer,

The maintenance work for WK-LINVPS-027 is still ongoing. We will provide you with further updates as soon as they are available. We apologize for any inconvenience caused in this regard. Thank you for your patience.