All systems are operational

About This Site

This is the Hyperslice Group's service status page which includes eUKhost, and Webhosting UK, here you can get updates on the current state of our platforms, if there are problems with our service or scheduled maintenance planned, they will be posted here.

Wakefield DC

Nottingham DC

York DC

Reading DC

Maidenhead DC

General

Maintenance

Linux Shared server Maintenance

We will be rebooting our Linux shared servers euk20, whuk8, whuk9,wuk21,euk22,host37,whuk105, euk3, host23, mail3,whuk106,whuk11, wordpress8,mail4, euk24,euk28 and host39 for maintenance at 4.00AM on 21 May 2023.

Past Incidents

31st May 2023

Phone Lines Phone lines Down

We are currently experiencing problems with our phone lines, if you need to contact us please use live chat or create a ticket while we investigate the issue with our telecoms provider.

The phone issues have been resolved and normal service has resumed.

5th May 2023

Phoneline and Chat

Due to a network issue our phone and chat lines are currently down.

Our engineers are currently investigating the cause and an update will be provided shortly.

We apologies for any inconvenience this may cause.

UPDATE The network issue has now been resolved.

Again, apologies for any inconvenience this issue has caused

UPDATE - Our engineers are still investigating this issue.

Apologies, for any inconvenience caused.

28th April 2023

Shared Shared server merlin.eukhosting.net outage

Shared hosting server merlin.eukhosting.net is currently down.

Our data centre team are investigating the cause which appears to be failed hardware.

Our system admin team is currently in the process of restoring from backup in case the failed server cannot be repaired in a timely manner.

We will update the status as we learn more.

Dear Customer,

Shared hosting server merlin.eukhosting.net is UP and all services are operational now.

We apologies for the inconveniences caused in this meantime.

Our datacentre team have been able to repair the server, we are currently performing data integrity checks but expect it to be back online within the next 60 minutes.

Dear Customer,

Shared hosting server merlin.eukhosting.net is UP and all services are operational now.

We apologies for the inconveniences caused in this meantime.

VPS WK-LINVPS-025

Dear Customer,

One of our VPS Node WK-LINVPS-025 is experiencing hardware issues and we are investigating it.

Please bear with us for further update.

Regards, Support Team

Thank you for the patience.

All the servers are online now.

Please contact our support team in case of any query or concern.

Regards, Support Team

The server checks has been completed successfully and the server is now back online.

Our team have replaced the failed component and we are running further checks, but the change looks to have been successful and we expect to have it back online in the next 60 mins

15th February 2023

WK-WINVPS-008

Dear Customer,

One of our VPS Node WK-WINVPS-008 is experiencing hardware issues and we are working on recovering the VPS.

Please bear with us for further update.

Regards, Support Team.

Dear Customers,

Thank you for your patience.

Our engineers have identified and fixed the issue. The servers is online now, We will continue to monitor the server closely.

Thanks for your patience & co-operation.

Regards Support Team.

17th January 2023

Some servers on NG are inaccessible.

Dear Customers,

Connectivity has now been restored to our DC3. Nottingham Data Centre, and any affected server should now be back online. We will be monitoring services closely, but please do get in touch if you are still experiencing issues. Please also keep an eye on our status page, for any change in service:

Dear Customers,

We are currently experiencing a power outage in our DC3 Data centre in Nottingham. We have engineers onsite attempting to resolve the issue. Please refer to our status sites for updates as they become available.

Dear Customers,

Some servers on NG are inaccessible.

We are investigating potential fixes We will update you as and when We get more information.

Thanks & Regards Support Team

Dear Customers,

8th November 2022

Network Issue on Node ELITE-2

Dear Customers,

Thank you for your patience.

The reported issue is resolved now. The Node ELITE-2 is back online and it's working fine.

Thanks Support Team

=================================================

Dear Customers,

Servers on Node ELITE-2 are inaccessible.

We are investigating potential fixes We will update you as and when We get more information.

Thanks & Regards Support Team

1st September 2022

Shared Issue on Shared server glasgow.specialservers.com

Dear Customers,

Thank you for your patience.

The reported issue is resolved now. The server glasgow.specialservers.com is back online and it's working fine.

Dear Customers,

The shared host server glasgow.specialservers.com is down & inaccessible at the moment. We are investigating the issue and will try to bring it back online at the earliest by all the possible methodologies.

Please bear with us for further updates.

25th August 2022

Issues for nodes WK-SHARED-003 and WK-SHARED-003-002

RESOLVED

Dear Customers,

All servers along with leeds.eukhosting.net are now online.

Thank You.

UPDATE

Dear Customers,

Below servers are up and running.

host26.theukhost.net gillingham.redbackinternet.net host33.theukhost.net wordpress5.whukhost.com taverham.redbackinternet.net

We are working to get "leeds.eukhosting.net" server online. We will keep you posted.

UPDATE

Dear Customer,

Shared Servers on HOST are inaccessible.

We are investigating potential fixes We will update you as and when we get more information.

Following Shared Server are inaccessible.

leeds.eukhosting.net gillingham.redbackinternet.net host33.theukhost.net taverham.redbackinternet.net wordpress5.whukhost.com host26.theukhost.net

Please bear with us for further update. Regards, Support Team.