eUKhost
HyperSlice
WebhostingUK
All systems are operational

About This Site

This is the Hyperslice Group's service status page which includes eUKhost, and Webhosting UK, here you can get updates on the current state of our platforms, if there are problems with our service or scheduled maintenance planned, they will be posted here.

Maintenance
Nottingham Cloud Storage upgrade

On Wednesday 25th May at 23:00 (BST), our storage vendor will be upgrading the Storage Operating Environment on the Nottingham Cloud Platform, in addition to the disk firmware. No downtime is expected but as with any upgrade or maintenance work there are risks present.

If you do encounter any issues within the time stipulated below, then please contact our Support Team.

The maintenance work will begin at 11pm (BST) on 25/05/2022 and is expected to last for 3 hours, until 02:00 am (BST) on 26/05/2022

Past Incidents

22nd February 2022

VPS Node Inaccessible-WK-LINVPS-007

Dear Customer,

We have been going through the process of re-provisioning clients virtual machines that were on the failed node. If you have still having trouble with your virtual machine, please contact our support Team on live chat, Ticket or Phone Line.

============

Dear Customer,

One of the component has failed for Node WK-LINVPS-007, the Failed component can't be repaired or replaced. Our engineers have been working throughout the night for migrating the data to another server and tried to bring RAID array online on the new node.

As per the latest update from our engineers, due to the severity of the hardware failure, they are unable to bring the array back online.

For any further updates kindly contact our support Team on live chat, Ticket or Phone Line.

======================

Dear Customer,

Servers on Node WK-LINVPS-007 are inaccessible. We are investigating potential fixes We will update you as and when We get more information

qms cyber_essentials

Copyright © 2022 Hyperslice Ltd. All Rights Reserved.