eUKhost
HyperSlice
WebhostingUK
Some systems are experiencing issues

About This Site

This is the Hyperslice Group's service status page which includes eUKhost, and Webhosting UK, here you can get updates on the current state of our platforms, if there are problems with our service or scheduled maintenance planned, they will be posted here.

Past Incidents

8th November 2022

Network Issue on Node ELITE-2

Dear Customers,

Thank you for your patience.

The reported issue is resolved now. The Node ELITE-2 is back online and it's working fine.

Thanks Support Team

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Dear Customers,

Servers on Node ELITE-2 are inaccessible.

We are investigating potential fixes We will update you as and when We get more information.

Thanks & Regards Support Team

1st September 2022

Shared Issue on Shared server glasgow.specialservers.com

Dear Customers,

Thank you for your patience.

The reported issue is resolved now. The server glasgow.specialservers.com is back online and it's working fine.


Dear Customers,

The shared host server glasgow.specialservers.com is down & inaccessible at the moment. We are investigating the issue and will try to bring it back online at the earliest by all the possible methodologies.

Please bear with us for further updates.

25th August 2022

Issues for nodes WK-SHARED-003 and WK-SHARED-003-002

RESOLVED

Dear Customers,

All servers along with leeds.eukhosting.net are now online.

Thank You.

UPDATE

Dear Customers,

Below servers are up and running.

host26.theukhost.net gillingham.redbackinternet.net host33.theukhost.net wordpress5.whukhost.com taverham.redbackinternet.net

We are working to get "leeds.eukhosting.net" server online. We will keep you posted.

UPDATE

Dear Customer,

Shared Servers on HOST are inaccessible.

We are investigating potential fixes We will update you as and when we get more information.

Following Shared Server are inaccessible.

leeds.eukhosting.net gillingham.redbackinternet.net host33.theukhost.net taverham.redbackinternet.net wordpress5.whukhost.com host26.theukhost.net

Please bear with us for further update. Regards, Support Team.

29th July 2022

Shared Shared Host Inaccessible.

Dear Customers,

The shared host server WHUK5.whukhost.com is down & inaccessible at the moment. We're scrutinizing the probable cause to bring it back online at the earliest by all the possible methodologies.

Please bear with us for further update.

================================

Dear Customers,

The server is now online and fully functional.

Thanks for your patience & co-operation.

18th July 2022

VPS Issue with Node NG2-LINVPS-008

Dear Customer,

Servers on Node NG2-LINVPS-008 are inaccessible. Following Shared Servers are hosted on same node:- euk9.eukhosting.net host36.theukhost.net We are investigating on the potential fixes. We will update you as and when we get more information.

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Dear Customer,

Our engineering team are liaising the Data Center team to diagnose the cause of the issue. A further update will be provided shortly

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Dear Customer,

Our Engineering team are working with the Data Center to bring a standby server online within the hour. We'll keep you posted the further updates.

===================

Dear Customer,

Thanks for your patience and co-operation. The issue with NG2-LINVPS-008 has now been resolved and the host and all the VMs are now back online.

4th July 2022

Shared Shared HOST Inaccessible

Dear Customer,

Shared Servers on HOST is accessible now.

And all the shared servers are back online, if you report any issues please contact our support team on live chat or on call.

======================

Dear Customer,

Shared Servers on HOST is inaccessible. We are investigating potential fixes We will update you as and when we get more information.

Following Shared Server are inaccessible.

host28.theukhost.net

whuk102.redbackinternet.net

22nd February 2022

VPS Node Inaccessible-WK-LINVPS-007

Dear Customer,

We have been going through the process of re-provisioning clients virtual machines that were on the failed node. If you have still having trouble with your virtual machine, please contact our support Team on live chat, Ticket or Phone Line.

============

Dear Customer,

One of the component has failed for Node WK-LINVPS-007, the Failed component can't be repaired or replaced. Our engineers have been working throughout the night for migrating the data to another server and tried to bring RAID array online on the new node.

As per the latest update from our engineers, due to the severity of the hardware failure, they are unable to bring the array back online.

For any further updates kindly contact our support Team on live chat, Ticket or Phone Line.

======================

Dear Customer,

Servers on Node WK-LINVPS-007 are inaccessible. We are investigating potential fixes We will update you as and when We get more information

14th February 2022

Phone Lines Phoneline are down

Phonelines are online now and we have fixed the issue. You can get to us on Phone, Live Chat and Ticket.

Regards, John

Dear Customer,

Phone Lines are down and our engineers are working on the issue. You can still contact our support team through live chat or support ticket.

Regards, Phone Support Team