We have been going through the process of re-provisioning clients virtual machines that were on the failed node. If you have still having trouble with your virtual machine, please contact our support Team on live chat, Ticket or Phone Line.
One of the component has failed for Node WK-LINVPS-007, the Failed component can't be repaired or replaced. Our engineers have been working throughout the night for migrating the data to another server and tried to bring RAID array online on the new node.
As per the latest update from our engineers, due to the severity of the hardware failure, they are unable to bring the array back online.
For any further updates kindly contact our support Team on live chat, Ticket or Phone Line.
Servers on Node WK-LINVPS-007 are inaccessible. We are investigating potential fixes We will update you as and when We get more information